Shipping policy

SHIPPING

All orders are processed within 24-72 hours via shipping method chosen at checkout.

We offer several different shipping methods. First Class mail is $8.95 and will be shipped without insurance. Priority mail is $9.95 and will be shipped USPS Priority Mail with insurance. This means if your package is lost it is insured up to $100. We also have an option to ship UPS, which we have found to be the fastest and most reliable, for $15.00. Lastly, there is an option for RUSH processing and priority shipping. Rush processing will place your order at the front of the line and we will get that package out ASAP. If placed on a business day, we will even take it to the post office if the mail has already picked up.

Please note, additional shipping fees may apply on orders with large items. Including but not limited to, carriages, car seats, forts, and any other large and/or heavy items.

Personalized items allow up to 2-4 weeks.

During promotions, personalized items can take up to 6 weeks for additional processing due to volume. Processing times will also be delayed up to a week during promotions.

In the event that a package is lost by a mail service or is not delivered within 30 days of the shipment date, please contact your local post office and file a claim. If priority mail or UPS ground is selected at checkout then the package is insured and store credit can be issued. However, if First Class USPS mail is chosen, the package is not insured and therefore store credit or refunds can not be issued.